Tradecore Business

At Tradecore Business, we push to deliver outstanding products and service to you. We value your business and, more importantly, your loyalty. We recognize that privacy is an important issue. We have developed this policy to explain our practices regarding the personal data we collect from you or about you on this site via other written or verbal communication. how we use that data and about your privacy rights.

Our Privacy Promise

  • To ensure your data is safe and private

  • We will not sell your data.

We only collect and process your personal data when we have a good reason to do so and only the data that we need in the process of normal business operations. Reasons for collecting and processing your data are as follows:

  • Consent—you have given us permission to use your data in a certain way.

  • Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract—we need to use your data in the course of normal business with you to provide you with goods and services.

  • Processing is necessary for compliance with a legal obligation—where we have to provide the data to the police or other authority to comply with the law.

  • Necessary for the purposes of legitimate interests as assessed and pursued by us, except where such interests are overridden by your interests, rights, or freedom—this includes providing you with marketing but would also include preventing fraud or other crime or collecting and recovering goods and money owed to us.

Who we Share your Personal Data with

We will only share your personal data with trusted third-party suppliers and legitimate agencies:

  • Agents & advisers who we use to help run your customer accounts and services, collect what you owe, and explore new ways of doing business.

  • HM Revenue & Customs, regulators, and other authorities.

  • Credit reference agencies.

  • Fraud prevention agencies.

  • Companies you ask us to share your data with

Where we store your Data and How we protect it

Personal data stored or processed electronically is either kept within the EEA or sent by a secure means to a trusted third party who we have a contractual agreement with, which requires them to demonstrate and maintain appropriate safeguards and an adequate level of protection, recognized and comparable to that required within the EEA.

Trusted third-party providers outside the EEA include Google LLC.

All physical media is securely retained by Tradecore Business within the UK

How Long We Will Keep Your Data

We will only keep your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Account Information: We will retain your data for as long as your account remains active. If you close your account, we will delete or anonymize your personal data within six months unless we are required by law to retain it longer.

  • Billing & Transaction Records: We are legally required to retain basic information about financial transactions (such as invoices and payment records) for up to one year.

  • Backups & Security Logs: Data stored in backups or security logs may be kept for up to six months before being securely deleted.